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Website/Technical Questions

In this section you'll find answers to the most commonly asked questions about navigating and about using the features at PROCRITline.com. If you have website related questions that are not listed here, you can contact us via e-mail and we will assist in finding your answer. If you have reimbursement questions please visit our reimbursement FAQs area.



Website/Technical - Frequently Asked Questions:




How do I send you an email?

If you have a reimbursement question that is not answered in our reimbursement FAQs or in our Website Help FAQs you can send us an e-mail by clicking here.
Date Created: 04/17/02



Can I save this page for future use?

At the top of your browser, you will see either a "Favorites" option (Internet Explorer) or a "Bookmarks" option (Navigator). Click on it to add a favorite/bookmark. If you open up your browser later, clicking on the title will take you to the page again.
Date Created: 11/08/00



How do I change the screen display size?

You can adjust the size of your browser by pointing your mouse to the lower-right corner of the browser, and dragging the window to the desired size. If it still isn't big enough, you can point your mouse to the grey scroll bars on the right and bottom sides of the browser. Drag them up/down or left/right to view different parts of the page.
Date Created: 11/08/00



How do I print a page?

Choose the print option from the File menu. You may need to adjust the page size and/or margins (File page setup) in order to make everything fit.
Date Created: 11/08/00



I would like to learn more about oncology reimbursement? What can I do?

In our Resources section we have several documents that will help get you started.
Date Created: 11/08/00



Where can I find Medicare guidelines on a specific state?

State Medicare guidelines can be found in the Billing & Reimbursement section. Simply select your state/region from the left-hand navigation and let PROCRITline.com do the rest.
Date Created: 11/08/00



What is Adobe Acrobat Reader and how do I get it?

Adobe Acrobat Reader is a FREE utility for viewing and printing Portable Document Format (PDF) files on all major computer platforms. To download it, click on the Adobe Reader link: http://www.adobe.com/products/acrobat/readstep2.html. It's quick and painless.
Date Created: 11/28/00



Where can I find reimbursement information?

You can find reimbursement information in our Billing & Reimbursement section, as well as our Resources and FAQs.
Date Created: 11/28/00



I clicked on a link and nothing happened. Why?

Your connection to the Internet may be slow, or there may be problems with the computer that is hosting the site. Try again later. If you click on a link and it takes too long to load, and/or you change your mind about viewing that page, you can click on the "Stop" button at the top of your browser to abort the task.
Date Created: 11/28/00
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